A strong network of IT support is critical to any business, but especially to those located in densely populated areas. Ever thought what would happen to the City of London if the internet went down? Companies rely heavily on technology to operate, so London businesses and those in other big cities need premium IT services to support them around the clock.

Situating yourself in the hustle and bustle of a metropolis can have a number of advantages: an impressive public transport network, access to a huge workforce and an increased customer base. However with that strong placement, you need to ensure your company delivers.

IT Support in London

The number of businesses in London is growing. Between 2015 and 2016 the capital welcomed an extra 32,000 businesses according to the Office for National Statistics. This represents a growth of 7.2% in just a year, and this growth represents 30.5% of total UK growth.

With such a huge amount of organisations to service, there has also been a rise in IT support companies. The city has a varied selection of businesses, from start-ups to multinational corporations, but the majority are SMEs. When London’s SMEs don’t have the in-house expertise, they rely on IT professionals from the business services sector to fix any issues which arise.

Having a reliable IT support service in the capital is indispensable. Outsourcing a service such as IT support can help to cut costs without compromising the expertise of an IT technician, helping London’s businesses to thrive. Competition is fierce in London, so if an IT problem ever causes issues with customer service or your website, you may instantly lose customers.

Tips for Choosing an IT Service

With so many IT support providers based in London it’s difficult to know which company to trust. Finding the right one for your small to medium business at the right price can be a challenge so follow these tips:

Get to know the company

Try before you buy! This is the only way to get to know a service provider and see if they are they right fit for your business.

Packages and payment options

Many IT support companies want to tie you into a contract or charge hidden fees. Look for transparent payment options and find a package which works for your business operation.


Does this company attract top IT technicians? How many years of experience do they have in London? Do they have specialist expertise of your industry or business size?

If you’re looking for IT support in London then take a look at Pink Chalk’s affordable packages.