‘Anytime’ is a maintenance and support solution designed to provide you with access to a centralised helpdesk and team of engineers that are always on hand and ready to help.
We can solve the majority of reported problems within 60 minutes of receipt and will always provide on-site or remote assistance whenever needed.
Our helpdesk will be available to you free of charge during normal working hours. Whenever you need help, just call or send us an email and one of our experienced London based support staff will be on hand to assist. ‘Anytime’ provides you with a team of people always on call, ready for those times when you need help most. Our staff are available to troubleshoot and fix pretty much anything IT related that you can throw at them including Desktop PC, Server, Printing, Software and Networking problems.
With an ‘Anytime’ support package you will no longer need to worry about how much support you use. One of the added benefits is that because we have now removed the traditional time and cost restrictions, our engineers are free to perform considerably more proactive support tasks (as there is no extra cost to you, the client) which means we can keep your systems running more reliably than before, and spot most potential problems before they have an impact to production.
For more details of pricing and cover or call us on 020 3589 2650 if you want to talk to us directly (and don’t forget to book your free half day of support!).